Business Plan
Business Plan

A business plan is essential if you’re thinking of starting a business, but it’s also just as important for established businesses to provide clarity and direction, but how to write a business plan is a question I get asked a lot. Successful businesses are dynamic; they change and grow. You will often find that your original business plan needs to be revised as you grow and evolve with new goals and will find you will want to re write your plan.

A business plan is a document that summarizes the operational and financial objectives of a business.

Writing a business…

There are several differences between Minutes, Note Taking and Audio Transcription.

Note-taking at a meeting is a completely different task than minute taking. Note-taking tends to be for personal reference, while minutes are for official record-keeping purposes.

Minutes may take shape as a list of actions, a narrative of discussions, or a verbatim record of the proceedings. It purely depends on the requirements of the meeting and details that are required to be recorded.

The real difference between meeting minutes and meeting notes is how they’re used in relation to the meeting. Meeting minutes typically connotate a more formal report…

What do you need to do for GDPR as a small business owner?

GDPR and a Pad lock
GDPR and a Pad lock

Let’s start at the beginning GDPR’s predecessor was the Data Protection Act 1998, which hadn’t been reviewed for many years and was deemed not relevant to present-day technologies. The changes introduced with GDPR are designed to reflect the online world we’re living in so that people can continue to protect their privacy and personal data, which is one of the reasons behind the update to data protection law. Therefore on 25 May 2018, the DPA was replaced by the General Data Protection Regulation (GDPR). …

small fish in big bowl
small fish in big bowl

Do you feel like a small fish in a big pond…

It’s normal to think that the bigger the business idea the better the returns will be. But in doing so, you can often lose some of the advantages that a smaller business provides.

To maintain your unique edge, loyal customers and followers it would be wise to position yourself with the skills, expertise and customer service expectations of a larger business to help scale up your business, without losing your unique appeal of a smaller business who cares about their customers.

Here are some great ways you can achieve the “Big Fish” look, without losing your “small fish” charm.

Focus on your social media channels.

Make the most of being accessible, genuine and available to your customers.


In order to succeed, we must first believe that we can.

Female Business Coach
Female Business Coach

As a female business coach, supporting women to succeed is the sole focus of my work.

Sometimes it can be challenging for women to recognise, acknowledge and praise themselves for what they have achieved, and instead focus on what they haven’t, or where they should be, or what they could or should be doing. But this is not the case. This is why I believe so passionately in what I do as a female business coach supporting women succeed.

Others do not define a successful business and owner, but…

Business coach
Business coach

As a business coach, I often get asked what is a business coach and how does it work?

A business coach is a type of consultant that provides an external perspective on your business. They will help you address not only business issues, but issues relating to your professional and career fulfilment, which often touches on your personal life and will help you identify what is most important to you, and what your expectations and goals are from your sessions and relationship with your coach.

As a business owner, you are in a unique position. You are responsible for both…

What are the benefits of online directories for a business?

Well let’s start with what is an online directory. A online directory is a website that provides a list of businesses within a particular niche, location, or category. One way businesses can get found or improve their chances of being found online, is through online directories, as it provides additional pages that Google can check to locate your business. Making sure that you have a presence everywhere your potential customers might find you is critical to any marketing plan.

Because of the extra exposure online directory provides a business, it important to ensure the listing provides you the ability to…

Many times I get asked what can I do to be more successful?

There are many elements that a business owner needs to consider when establishing a startup or finding ways to grow their existing business. There are many factors that contribute but essentially business success and resilience go hand in hand and is strong characteristic within the mindset of a successful business person.

After reading an article recently where they were saying “One in 5 Brits want to go into business for themselves since lockdown”

It’s great to see that there is still a positive, entrepreneurial mindset across the UK, regardless of the recent challenges we all face. …

virtual assistant, virtual assistant services
virtual assistant, virtual assistant services

The understanding of what a Virtual Assistant is in the UK is at times still unclear for some, so I thought I would share some of the most common myths about virtual assistants that I have come across.

Many of the common myths I have heard or been asked about are based around the remote aspect of working with a virtual assistant. In the UK there is still some misunderstanding about virtual working and how hard people will work remotely, without having that managerial presence around them, meaning people think that those working in these roles aren’t working as hard…

Virtual Assistant
Virtual Assistant

There is often a misunderstanding that Virtual Assistants (VAs) only work with sole traders, entrepreneurs, coaches, and consultants. However, a VA can provide so many benefits for a business of any size, that you will find more and more that companies are making the most of this flexible and highly experienced resource. A VA enables a company to acquire additional support and resources when they need it, without the overheads and costs of employing someone directly.

Whether you are a sole trader, small or large business, a charity, or social enterprises, working with a Virtual Assistant is beneficial for your…

Heidi May

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